Microsoft Certified IT Professional: Enterprise Support Technician

Microsoft Certified Technology Specialist (MCTS): Windows Vista Configuration

A Microsoft Certified Technology Specialist in Windows Vista Configuration has the knowledge and skills to configure Windows Vista for optimal performance on the desktop. Such skills include the ability to install, manage, and configure the new security, network, and application features in Windows Vista. You must complete this certification before you begin the Microsoft Certified IT Professional (MCITP): Enterprise Support Technician curriculum.

Step 1. Assess your foundational knowledge

Before beginning the Microsoft Certified IT Professional (MCITP): Enterprise Support Technician curriculum, view the following table and move through each prerequisite in the order presented. Assess your knowledge against this list to determine your starting point. If you have knowledge gaps, use the learning and assessment resources to learn more. In some cases, a certification exam is available to validate your knowledge.

*Available to Microsoft IT Academy members

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Step 2. Gain and apply skills

Microsoft Certified IT Professional (MCITP): Enterprise Support Technician

Consumer support technicians have experience with a wide range of desktop operating systems, desktop applications, mobile devices, viruses, malicious software, and networking and hardware support issues.

To begin the MCITP: Consumer Support Technician curriculum, use the suggested pathway in the following table.

Note You must complete the MCTS: Windows Vista Configuration credential before you begin the MCITP: Consumer Support Technician curriculum.

*Available to Microsoft IT Academy members

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