| CHAPTER 20 Sending and Receiving Faxes | 705 |
| Installing Fax | 705 |
| Upgrading an Earlier Windows Fax Component | 707 |
| Configuring Fax | 707 |
| Providing Information About Yourself | 708 |
| Selecting a Fax Device and Configuring Send and Receive Settings | 709 |
| Specifying Your Transmitting Station Identifier (TSID) | 710 |
| Specifying Your Called Subscriber Identification (CSID) | 710 |
| Routing Received Faxes to a Printer or Folder | 710 |
| Choosing Paper Size, Image Quality, and Orientation | 711 |
| Setting Retry Characteristics and Discount Hours | 712 |
| Making Other Device-Specific Settings | 713 |
| Setting Tracking Preferences | 713 |
| Specifying the Locations of Fax Console's Inbox and Sent Items Folders | 714 |
| Faxing a Document or Cover Page | 715 |
| Faxing a Cover Page Only | 718 |
| Faxing from Microsoft Outlook | 718 |
| Managing the Outbox Queue | 720 |
| Archiving Sent Faxes | 721 |
| Receiving Faxes | 722 |
| Reading Received Faxes | 722 |
| Archiving Received Faxes | 724 |
| Creating Personal Cover Pages | 724 |
| Selecting, Sizing, and Moving Objects | 725 |
| Aligning Objects | 725 |
| Spacing Objects Evenly | 725 |
| Centering Objects on the Page | 726 |
| Changing the Z-Order of Stacked Objects | 726 |
| Adding Fixed Text | 726 |
| Inserting Fields, Images, and Graphics | 726 |
| Previewing and Saving | 727 |
| Managing Security | 727 |
| CHAPTER 21 Communicating over the Internet | 729 |
 | |
| Introducing Windows Messenger | 730 |
| What You Need to Use Windows Messenger | 734 |
| Punching Through a Firewall | 735 |
| Setting Startup Options | 737 |
| Using Group Policy to Disable Windows Messenger | 738 |
| Disabling Windows Messenger in Windows XP Home Edition | 738 |
| Starting Windows Messenger | 739 |
| Placing or Receiving a Call | 740 |
| Working with Your List of Contacts | 742 |
| Preserving Your Online Privacy | 744 |
| Adding Other Participants to a Conversation | 749 |
| Saving an Online Session as a File | 749 |
| Using Your PC to Make Voice Calls | 750 |
| Using Your Webcam to Make Video Calls | 751 |
| Sending and Receiving Files | 753 |
| |
| Using Windows Messenger for Online Meetings | 756 |
| Using Whiteboard | 756 |
| Collaborating on a Document over the Network | 760 |
| PART 6 USING THE INTERNET | 765 |
| CHAPTER 22 Advanced Internet Explorer Options | 767 |
| Choosing a Default Web Browser and Java Virtual Machine | 767 |
| Customizing the Internet Explorer Menu and Toolbars | 768 |
| Repositioning Toolbars | 768 |
| Tailoring the Standard Buttons Toolbar | 770 |
| Customizing the Links Toolbar | 771 |
| Configuring Internet Explorer to Work with Other Programs | 772 |
| Managing Your Favorites | 773 |
| Adding an Item to Your Favorites List | 774 |
| Editing Favorites | 776 |
| Organizing Favorites | 779 |
| Importing, Exporting, and Sharing Your Favorites | 780 |
| Using Third-Party Favorites (Bookmark) Managers | 781 |
| |
| Managing Cookies | 782 |
| Viewing a Site's Privacy Report | 786 |
| Overriding Your Privacy Setting for Particular Web Sites | 787 |
| Dispensing with Automatic Cookie Handling | 788 |
| Backing Up Your Cookies | 789 |
| Searching the Internet | 789 |
| Using Search Companion | 790 |
| Using Classic Internet Search | 793 |
| Searching from the Address Bar | 795 |
| Managing the Web Cache | 797 |
| Changing the Size of the Cache | 798 |
| Moving the Cache | 799 |
| Controlling How Internet Explorer Uses the Cache | 799 |
| Emptying the Cache Automatically | 800 |
| Using Internet Explorer as an FTP Client | 800 |
| CHAPTER 23 Securing Your Internet Connection | 801 |
| Protecting Yourself Against Intruders | 802 |
| Connecting from a Standalone Computer | 802 |
| Sharing an Internet Connection | 803 |
| Networked Computers Independently Connected to the Internet | 803 |
| Using Internet Connection Firewall | 804 |
| Disabling File And Printer Sharing For Microsoft Networks | 809 |
| Using E-Mail Safely | 811 |
| Guarding Against Hazardous E-Mail Attachments | 811 |
| Guarding Against Rogue HTML Content | 813 |
| Defending Yourself Against Spam | 813 |
| Browsing the Web Safely | 814 |
| Determining Whether Active Content Is Safe to Download | 817 |
| Using Security Zones | 818 |
| Blocking Objectionable Content | 821 |
| Protecting Your Privacy | 825 |
| Guarding Passwords and Other Sensitive Data | 825 |
| Clearing Your History | 828 |
| Finding Additional Security Resources | 828 |
| CHAPTER 24 Hosting a Web or FTP Site | 831 |
| What You Can and Can't Do with IIS in Windows XP Professional | 831 |
| Installing Internet Information Services | 832 |
| Using the Internet Information Services Snap-In | 834 |
| Accessing Your Web and FTP Sites | 836 |
| Configuring Site Properties | 838 |
| Specifying a Home Directory | 838 |
| Specifying a Default Web Site Document | 840 |
| Setting Connection Limits and Timeout Parameters | 840 |
| Enabling and Configuring Activity Logs | 841 |
| Configuring Content Ratings | 844 |
| Creating Virtual Directories | 844 |
| Controlling Access to Your Sites | 846 |
| Understanding Authentication Methods | 846 |
| Specifying Authentication Methods | 849 |
| Setting IIS Permissions | 850 |
| Tightening Security with the IIS Lockdown Wizard | 852 |
| Enabling a Secure (Encrypted) Connection | 854 |
| Obtaining a Server Certificate | 855 |
| Using SSL to Secure Basic Authentication | 856 |
| Authenticating Users with Client Certificates | 856 |
| Sharing Files with WebDAV | 857 |
| Setting Up a WebDAV Directory | 857 |
| Using a WebDAV Directory | 858 |
| Setting Up IIS for Internet Printing | 859 |
| PART 7 SYSTEM MAINTENANCE AND RECOVERY | 863 |
| CHAPTER 25 Performing Routine Maintenance | 865 |
| Checking Disks for Errors | 865 |
| Defragmenting Disks for Better Performance | 870 |
| Managing Disk Space | 876 |
| Cleaning Up with Disk Cleanup | 877 |
| Using NTFS File Compression | 880 |
| Smart Backup Strategies | 882 |
| Using the Windows XP Backup Program | 883 |
| Creating an Automatic System Recovery Backup | 889 |
| Other Backup Software Options | 891 |
| CHAPTER 26 Recovering After a Computer Crash | 893 |
| After a Computer Crash: Assessing the Damage | 894 |
| Using Advanced Startup Options | 897 |
| Using Safe Mode | 898 |
| Restoring the Last Known Good Configuration | 899 |
| Other Startup Options | 900 |
| Undoing Configuration Mistakes with System Restore | 900 |
| How System Restore Works | 901 |
| Restoring a Previous System Configuration | 903 |
| System Restore Dos and Don'ts | 905 |
| Making Repairs from the Recovery Console | 907 |
| Recovery Console Restrictions | 908 |
| Using Recovery Console Commands | 909 |
| Repairing Damaged Boot Files | 912 |
| Enabling and Disabling Services and Drivers | 913 |
| Repairing and Reinstalling Windows | 913 |
| CHAPTER 27 Managing Disks and Drives | 915 |
| Hard Disk Management 101 | 915 |
| NTFS or FAT32: Which Disk Format Should You Choose? | 920 |
| Converting a FAT32 Disk to NTFS | 922 |
| Basic and Dynamic Disks | 924 |
| Working with Partitions, Volumes, and Disks | 927 |
| Creating Partitions from Free Disk Space | 927 |
| Creating Logical Drives | 935 |
| Formatting a Partition, Volume, or Logical Drive | 936 |
| Assigning or Changing a Volume Label | 938 |
| Deleting a Partition, Volume, or Logical Drive | 939 |
| Assigning and Changing Drive Letters or Drive Paths | 940 |
| Checking Properties and Status of a Disk or Partition | 944 |
| Setting Quotas for Disk Space Use | 948 |
| Enabling Disk Quotas | 949 |
| Managing Disk Quotas | 950 |
| Setting AutoPlay Options for Removable Drives | 951 |
| |
| Working with Writable and Rewritable CD Drives | 953 |
| CHAPTER 28 Troubleshooting Windows Errors | 957 |
| Decoding Stop Messages | 957 |
| How to Read a Stop Message | 959 |
| General Advice for Dealing with Stop Errors | 961 |
| How to Troubleshoot Specific Stop Errors | 963 |
| Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL | 963 |
| Stop 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED | 963 |
| Stop 0x00000024 or NTFS_FILE_SYSTEM | 963 |
| Stop 0x0000002E or DATA_BUS_ERROR | 963 |
| Stop 0x0000003F or NO_MORE_SYSTEM_PTES | 964 |
| Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA | 964 |
| Stop 0x00000077 or KERNEL_STACK_INPAGE_ERROR | 964 |
| Stop 0x00000079 or MISMATCHED_HAL | 964 |
| Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR | 964 |
| Stop 0x0000007B or INACCESSIBLE_BOOT_DEVICE | 965 |
| Stop 0x0000007F or UNEXPECTED_KERNEL_MODE_TRAP | 965 |
| Stop 0x0000009F or DRIVER_POWER_STATE_FAILURE | 965 |
| Stop 0x000000C2 or BAD_POOL_CALLER | 965 |
| Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL | 966 |
| Stop 0x000000D8 or DRIVER_USED_EXCESSIVE_PTES | 966 |
| Stop 0x000000EA or THREAD_STUCK_IN_DEVICE_DRIVER | 966 |
| Stop 0x000000ED or UNMOUNTABLE_BOOT_VOLUME | 966 |
| Stop 0x000000F2 or HARDWARE_INTERRUPT_STORM | 966 |
| Stop 0xC000021A or STATUS_SYSTEM_PROCESS_TERMINATED | 967 |
| Stop 0xC0000221 or STATUS_IMAGE_CHECKSUM_MISMATCH | 967 |
| Customizing How Windows Handles Stop Errors | 967 |
| CHAPTER 29 Editing the Registry | 971 |
| Understanding the Structure of the Registry | 971 |
| Registry Data Types | 974 |
| Avoiding Registry Mishaps | 976 |
| Backing Up Before You Edit | 976 |
| Using System Restore to Save the Registry's State | 977 |
| Backing Up and Restoring the System State | 978 |
| Browsing and Editing with Registry Editor | 978 |
| Changing Data | 979 |
| Adding or Deleting Keys | 979 |
| Adding or Deleting Values | 980 |
| Using .Reg Files to Automate Registry Changes | 980 |
| Identifying the Elements of a .Reg file | 982 |
| Using a .Reg File to Delete Registry Data | 983 |
| Merging a .Reg File into the Registry | 984 |
| Working with a Remote Computer's Registry | 985 |
| Changing Registry Key Permissions | 986 |
| PART 8 NETWORKING | 989 |
| CHAPTER 30 Setting Up a Small Network | 991 |
| What You Can and Can't Do with a Small Network | 991 |
| Hardware, Cabling, and Connections | 993 |
| Installing and Configuring Network Adapters | 995 |
| Making Connections: Cables and Hubs | 997 |
| Special Considerations for Wireless Networks | 998 |
| Configuring a Default Network Connection | 1001 |
| |
| Using the Network Setup Wizard | 1003 |
| Adjusting Network Settings | 1009 |
| Installing and Configuring Protocols | 1009 |
| Configuring Workgroup Settings | 1013 |
| Setting IP Addresses | 1015 |
| Configuring a Dial-Up Internet Connection | 1021 |
| Sharing an Internet Connection | 1026 |
| Securing a Peer-to-Peer Network | 1027 |
| CHAPTER 31 Tweaking and Troubleshooting a Small Network | 1031 |
| Troubleshooting TCP/IP Problems | 1031 |
| Checking for Connection Problems | 1032 |
| Diagnosing IP Address Problems | 1035 |
| Repairing Your TCP/IP Configuration | 1037 |
| Resolving DNS Issues | 1038 |
| Fixing Problems with My Network Places | 1040 |
| Network Troubleshooting Tools | 1041 |
| Fine-Tuning Network Performance | 1043 |
| |
| Bridging Two Networks | 1044 |
| CHAPTER 32 Managing Shared Folders and Printers | 1049 |
| |
| Introducing Windows XP Sharing and Security Models | 1050 |
| Sharing a Folder over a Network | 1051 |
| Enabling File Sharing | 1052 |
| Using the Guest Account for Simple Sharing | 1054 |
| Restricting Access to Network Shares | 1057 |
| Managing Shared Folders | 1064 |
| Viewing and Changing Share Properties | 1065 |
| Understanding Administrative Shares | 1065 |
| Creating a New Share | 1066 |
| Removing a Share | 1068 |
| Viewing and Disconnecting Sessions | 1068 |
| Viewing and Closing Files | 1069 |
| Warning Other Users | 1069 |
| Accessing Shared Folders | 1070 |
| Adding a Network Place | 1071 |
| Using Network Places with Applications | 1071 |
| Gaining Access to Shared Folders on Another Computer | 1072 |
| Working with Mapped Network Folders | 1076 |
| Sharing a Printer | 1077 |
| Using a Network-Interface Printer | 1078 |
| Setting Permissions on Shared Printers | 1079 |
| Setting Hours of Availability and Other Options | 1080 |
| Using Separator Pages | 1083 |
| Setting Up a Printer for Non-Windows XP Clients | 1084 |
| Setting Server Properties | 1085 |
| Command-Line Utilities for Managing Shared Resources | 1087 |
| Net Share | 1087 |
| Net Use | 1089 |
| Net Session | 1090 |
| Net File | 1091 |
| Net Statistics | 1092 |
| CHAPTER 33 Remote Access Options | 1093 |
| |
| Setting Up a Remote Desktop Connection to Another Computer | 1095 |
| What You Need to Use Remote Desktop | 1095 |
| Setting Up the Remote Computer | 1096 |
| Setting Up the Client Computer | 1100 |
| Configuring a Web Server for Use with Remote Desktop Web Connection | 1101 |
| |
| Using Remote Desktop Connection | 1102 |
| Connecting to a Remote Desktop | 1103 |
| Connecting from a Web Browser | 1106 |
| Working with Different Screen Resolutions | 1108 |
| Accessing Local Resources | 1110 |
| Using the Keyboard with Remote Desktop Connection | 1113 |
| Configuring Performance Options | 1115 |
| Saving a Remote Desktop Configuration | 1116 |
| Disconnecting a Remote Session | 1117 |
| Allowing Remote Access via a Virtual Private Network | 1117 |
| Configuring a VPN Server | 1118 |
| Configuring Firewalls and Other Network Settings for VPN Access | 1121 |
| Connecting to a Virtual Private Network | 1123 |
| CHAPTER 34 Working with Windows Domains | 1127 |
| Domains vs. Workgroups | 1128 |
| Joining a Domain | 1136 |
| Adding Domain Accounts to Your Local Account Database | 1139 |
| Leaving a Domain | 1143 |
| Accessing Domain Resources from a Computer Running Windows XP Home Edition | 1143 |
| Logging On to a Domain | 1145 |
| Logging On Automatically | 1145 |
| Finding Files, Printers, and Users | 1147 |
| PART 9 ADMINISTERING A SYSTEM | 1149 |
| CHAPTER 35 Managing User Profiles | 1151 |
| Introducing User Profiles | 1151 |
| Location and Content of User Profiles | 1152 |
| Types of Profiles | 1154 |
| Common Profiles | 1155 |
| Working with User Profiles | 1157 |
| Removing a User Profile | 1158 |
| Copying a User Profile | 1158 |
| Assigning a Profile | 1160 |
| Moving Folders from the Standard Profile Locations | 1162 |
| Using Roaming User Profiles | 1165 |
| Setting Up the Shared Folder for Roaming Profiles | 1166 |
| Setting Up User Accounts | 1167 |
| Creating the Profile | 1168 |
| CHAPTER 36 Monitoring System Activities with Event Viewer | 1171 |
| Types of Events | 1172 |
| Keeping Track of Computer Events | 1173 |
| Examining Event Details | 1175 |
| Searching for an Event | 1176 |
| Filtering the Log Display | 1177 |
| Working with Log Files | 1177 |
| Setting Log File Size and Longevity | 1178 |
| Archiving and Clearing Log Files | 1179 |
| Displaying an Archived Log File | 1179 |
| Exporting Log File Information | 1180 |
| Backing Up Log Files | 1180 |
| Using Third-Party Tools to Monitor Events | 1181 |
| CHAPTER 37 Securing Your Computer with Templates | 1183 |
| Setting User Rights | 1184 |
| Using Security Templates | 1188 |
| Using the Security Templates Snap-In | 1190 |
| Reviewing Account Policies, Local Policies, Event Log, and System Services Settings | 1191 |
| Controlling Security Group Membership | 1192 |
| Configuring Permissions on Folders, Files, and the Registry | 1193 |
| Applying Template Settings | 1194 |
| Analyzing System Security | 1196 |
| CHAPTER 38 Auditing Security | 1199 |
| About Auditing | 1199 |
| Keeping an Eye on Who Uses Your Computer | 1202 |
| Viewing Security Events | 1205 |
| Seeing Who Has Tried to Access Your Files and Folders | 1206 |
| Seeing Who Has Tried to Use Your Printers | 1211 |
| PART 10 APPENDIXES | 1215 |
| APPENDIX A Professional or Home Edition: What's the Difference? | 1217 |
| APPENDIX B Windows XP Tablet PC Edition | 1221 |
| Using the Pen | 1222 |
| Configuring the Tablet PC Workspace | 1223 |
| Adjusting Text and Icon Size | 1223 |
| Customizing the Start Menu | 1224 |
| Customizing the Taskbar | 1225 |
| Tablet and Pen Settings | 1226 |
| Screen Calibration | 1227 |
| Display Settings | 1227 |
| Tablet Buttons | 1227 |
| Pen Options | 1228 |
| Input Panel | 1229 |
| Write Anywhere | 1232 |
| Windows Journal | 1233 |
| Writing in Journal | 1234 |
| Journal Page Setup Options | 1237 |
| Saving and Finding Notes | 1237 |
| Sharing Journal Notes | 1239 |
| Annotating Office XP Documents in Journal | 1239 |
| Office XP and the Tablet PC | 1240 |
| APPENDIX C Working with the Command Prompt | 1243 |
| Starting and Ending a Command Prompt Session | 1243 |
| Starting Command Prompt at a Particular Folder | 1244 |
| Starting Command Prompt and Running a Command | 1245 |
| Using AutoRun to Execute Commands When Command Prompt Starts | 1246 |
| Using Commands | 1247 |
| Starting Programs | 1247 |
| Using Command Extensions | 1248 |
| Using File-Name and Directory-Name Completion | 1248 |
| Using Cmd's Command-Line Syntax | 1249 |
| Editing the Command Line | 1251 |
| Using Wildcards | 1252 |
| Using Command Symbols | 1252 |
| Pausing or Canceling Commands | 1256 |
| Simplifying Command Entry with Doskey Macros | 1256 |
| Using Environment Variables | 1257 |
| Viewing Environment Variables | 1257 |
| Modifying Environment Variables | 1258 |
| Customizing Command Prompt Windows | 1260 |
| Setting the Window Size and Position | 1260 |
| Selecting a Font | 1262 |
| Setting Colors | 1263 |
| Setting Other Options | 1263 |
| APPENDIX D Using and Customizing Microsoft Management Console | 1265 |
| Running MMC Consoles | 1266 |
| Running a User-Mode Console in Author Mode | 1267 |
| Running a Console and Specifying a Target Computer | 1267 |
| Using MMC Consoles | 1267 |
| Creating Your Own MMC Consoles | 1269 |
| Running MMC with No Snap-In | 1270 |
| Displaying the Console Tree | 1271 |
| Adding Folders to the Console Tree | 1271 |
| Adding Snap-Ins and Extensions | 1271 |
| Adding ActiveX Controls and Internet Links | 1276 |
| Adding Taskpad Views | 1276 |
| Manipulating Windows | 1277 |
| Controlling Other Visual Elements | 1277 |
| Using the Favorites Menu | 1277 |
| Naming Your Console | 1278 |
| Choosing Between MMC's Three User Modes | 1278 |
| Imposing Further Restrictions | 1278 |
| APPENDIX E Group Policy | 1279 |
| Starting Group Policy | 1280 |
| Starting Group Policy for a Remote Computer | 1281 |
| Customizing the Group Policy Window | 1282 |
| Understanding the Local Group Policy Object | 1284 |
| How Group Policy Works | 1285 |
| How Local Group Policy Settings Interact with Active Directory-Based Group Policy Settings | 1286 |
| Types of Settings | 1287 |
| Making Settings | 1289 |
| Making Different Settings for Different Users | 1290 |
| APPENDIX F Managing Services | 1293 |
| Using the Services Snap-In | 1293 |
| Starting and Stopping Services | 1294 |
| Configuring Services | 1295 |
| Determining a Service's Name | 1299 |
| Recommended Startup Settings for Services | 1303 |
| Managing Services from a Command Prompt | 1316 |
| Services Included with Windows XP Professional | 1317 |
| Windows Time Service | 1317 |
| Messenger and Alerter Services | 1318 |
| APPENDIX G Viewing System Information | 1321 |
| Finding Basic Information About Your Computer | 1321 |
| Finding Information in the Help And Support Center | 1323 |
| Digging Deeper with Dedicated System Information Tools | 1324 |
| Finding and Decoding Information in System Information | 1326 |
| Exporting System Information | 1328 |
| Viewing System Information History | 1328 |
| Using System Information to Open Other Diagnostic Tools | 1329 |
| INDEX TO TROUBLESHOOTING TOPICS | 1331 |
| INDEX | 1335 |
